General Data Protection Regulation as to satisfy Article 12

Privacy Act

We are committed to the privacy and confidentiality of information provided to us. This Privacy Policy provides information to help you understand how we collect, use and share your personal information and our privacy practices with regard to any personal information collected by us from you directly and/or through the Website or the use of our products and services.

Personal information means information which identifies you, and includes information such as your name, email address, telephone number as well as any other personal data collected.

By visiting this Website/ Application and communicating electronically with us, you consent to the processing and transfer of your personal information as set out in this Privacy Policy.


  1. Personal Data

Demographic and other personally identifiable information (such as your name, surname, contact number and email address) that you voluntarily give to us when choosing to participate in various activities related to our Application or website, such as posting messages in comment sections or in our forums, sending feedback and responding to surveys. If you choose to share data about yourself via online chat or other interactive areas of the Application or website, please be advised that all data you disclose in these areas is not public and your data will not be accessible to anyone who accesses the Application or website.


  1. Financial Data

Credit card transactions are processed by PayFast.  Payfast uses Extended validation SSL with 256-bit encryption. Only two of the four major South African banks uses this payment method, which is the highest level of encryption currently available. Users may go to view www.payfast.co.za to view their security certificate and security policy. During payments, only personal profile and delivery details shall be stored by MacWave while credit card transactions shall be redirected to PayFast secure website.


  1. Geo – location info

We may request for permission to track location – based information from your mobile device, either continuously or while you are using the Application or website, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.


  1. Push notifications

We may request to send you push notifications regarding your account or the Application or website. If you wish to opt – out from receiving these types of communications, you may turn them off in your device’s settings.


Disclosure of your information

  1. By law or to Protect rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection.


  1. Website Analytics

We may also partner with selected third-party vendors, such as (Google Analytics) to allow tracking technologies and remarketing services on the Application or website through the use of first party cookies and third party party cookies. To, among other things, analyze and track users’ use of the Application or website, determine the popularity of certain content, and better understand online activity. By accessing the Application or website, you consent to the collection and use of your information by these- party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third- party vendors.


  1. Security of your information

We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.


Options regarding your information

  1. Account information

You may at any time review or change the information in your account or terminate your account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

  1. Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out in App settings or contact us using the contact information provided in Contact Us



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